Same or next day pickup.
Our offices are
in Pittsford - the Bushnells Basin area near EastView Mall.
We'll provide you exact directions when you e-mail us to pick up
tickets and only then as we have to set the tickets out for you to
pickup (read more below).
We understand that
plans are often subject to change and for our members who do not have
time to utilize to utilize the U.S. mail we may be able to offer
pickup at our Bushnell's Basin location. Please be advised,
however, that we cannot always guarantee that such delivery will
be available. For those members who wish to try this
method, we will ONLY respond to such requests via e-mail
Handling charges apply to pick up
as well and they vary between $1 and $2.50 per order - the same as
mail order (on a sliding scale - anything over $100 will incur a $2.50
S & H charge). E-mail ensures that we are available to fill and
respond with directions to your order.
Our location for pickup
is in Bushnell's Basin (near EastView Mall). Don't worry about
the exact location. If you want to pick up tickets follow the
directions below and we'll send you back everything you need to know
including full directions on how to get here and what you'll need to
do to pickup the tickets. We're often out of the office so you
do need to e-mail ahead to have tickets set aside for you.
That's why we won't give you directions here - if you show up without
e-mailing us first, there probably won't be anyone there to give you
To pickup tickets, E-mail us your
request and be sure to include:
my Better Benefits member company you work for;
Your e-mail address (and an alternate e-mail address if available
(e.g., a home e-mail address if you e-mail us from work);
The type and # of tickets you are looking for (include whether you are
seeking adult and/or child tickets where applicable).
Payment is ONLY accepted by check, money
order, or cash. We cannot process credit card orders for pickup
via this method unless you pay by credit card using the online option
above and specify that you wish to pick up your tickets.
HOURS FOR PICKUP: When pickup is requested and we confirm availability, tickets are
available for pickup between the hours of 7:00 AM and 8:00 PM 7 days a
week including holidays.
We will e-mail you back instructions for
pick up which will include information on how to make payment, etc.
We try and fill such requests quickly - often within an hour but
our staff does NOT always keep set office hours so a little advance
planning in your request goes a long way. Once you are notified
that your tickets are available, you may pick up the tickets between
the hours of 7 AM and 8 PM any day of the week (including weekends)
so yes, you can request and receive tickets on a Saturday (if we're
available which we often are) and possibly even on Sundays. If
we're available, we'll respond and set the tickets out for you.
Your pick up instructions will detail how the tickets will be left for
you and payment options (check, money order, or cash).
to send us an e-mail and request tickets for pick-up.
to include your name, company name, type of tickets, and how many.
Please note that when picking up
tickets, the same shipping and handling charges assessed of mail
customers apply. It takes just as long and as many
materials to process a request for pickup as it does for preparing an
order for mail delivery. We strongly encourage our members to
consider the mail or online options for obtaining tickets over pickup
at our offices.
Shipping and handling charges.
FYI, when ordering by mail or when utilizing same or next day
pickup shipping and handling charges always apply except no
shipping and handling charges are assessed on movie tickets, NYS Fair
tickets, and Red Wings tickets.
The mBB web site
contest is open to mBB members only.