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The answers you need from the people you trust

my Better Benefits makes finding the solutions you need quick and easy.  To learn more about the benefits of membership, just click on any question below.

First, are you a current or prospective member?  If you're a current member, are you an individual looking for information on my Better Benefits or are you your company's mBB Representative?

If your company is not presently a member of my Better Benefits, click on the prospective member link for answers to the most commonly asked questions about membership.


my Better Benefits members do not pay a fee for placement or special placement of information on the mBB web site.  Member companies, including vendor companies, may pay a membership fee to be a current member of the organization. 

my Better Benefits actively endorses the companies who are members of my Better Benefits and encourages mBB members to support these organizations with their purchases.  Likewise, my Better Benefits takes complaints of alleged violations of discount offerings very seriously and asks that the membership report any concerns immediately to the mBB office.  We will make every effort to investigate and if necessary mediate a resolution and may take action for violations including revocation of membership for violations of our policies and procedures.

Prospective Members

 

 

Current Individual Members

 

Current mBB Representatives and Consignment Tickets

 

What is mBB?

mBB - the Regional Area Recreation and Employee Services Association - is a professional, not-for-profit member-supported organiazation of people who work in the Employee Services and/or Benefits/Recreation fields.  mBB members recognize the importance of providing employee services, benefits, recreation, and fitness/health promotion as an extremely cost-effective solution to improving employee morale.

mBB was chartered in 2014 by the former team that headed RARES.  The entire service team and office personnel from RARES left to start up my Better Benefits as an alternative organization offering more savings and discounts to local, regional and nationally based companies at lower costs and with improved service.  While the main office is focused in the Rochester, NY area, my Better Benefits offers discounts and savings nationwide - far more than any other local organization and more than most national organizations - and all at a fraction of the cost of other companies with similar models.   mBB emphasizes collective buying power.  We presently represent more than 250,000 employees (directly through mBB and through our affiliations with partners such as the Iroquois Healthcare Association) - is the reason why we are able to offer significant discounts on area products and services to our membership.

mBB offers companies who wish to promote their product or service a chance to join the association as vendors.  Vendors offer a discount on their products or services to other mBB members. 

If you are part of a company that is looking to obtain discounts on behalf of your services, you are looking to join as a Company Member.  The more than 200 mBB companies who are members receive all of the benefits and discounts offered by mBB vendors.  mBB is also an excellent opportunity to improve your business connections through networking at our Speakers Bureau series and our Vendor Fair events.

 

What is the purpose of mBB?

These statements are part of the organizing documents of my Better Benefits.

The organization is organized exclusively for charitable, religious, educational, and scientific purposes under section 501(c)(3) of the Internal Revenue Code, or corresponding section of any future federal tax code.

No part of the net earnings of the corporation shall inure to the benefit of, or be distributable to its members, trustees, officers, or other private persons, except that the corporation shall be authorized and empowered to pay reasonable compensation for services rendered and to make payments and distributions in furtherance of the purposes described in section 501(c)(3).  No substantial part of the activities of the corporation shall be the carrying on of propaganda, or otherwise attempting to influence legislation, and the corporation shall not participate in, or intervene in (including the publishing or distribution of statements) any political campaign on behalf of or in opposition to any candidate for public office. Notwithstanding any other provision of these articles, the corporation shall not carry on any other activities not permitted to be carried on (a) by a corporation exempt from federal income tax under section 501(c)(3) of the Internal Revenue Code, or the corresponding section of any future federal tax code, or (b) by a corporation, contributions to which are deductible under section 170(c)(2) of the Internal Revenue Code, or the corresponding section of any future federal tax code.

Upon the dissolution of this organization, assets shall be distributed for one or more exempt purposes within the meaning of section 501(c)(3) of the Internal Revenue Code, or corresponding section of any future federal tax code, or shall be distributed to the federal government, or to a state or local government, for a public purpose.

We seek to bring together individuals representing employees in New York and throughout the nation, who are interested in promoting various activities, events, products and services that would be beneficial to their respective entities.  my Better Benefits through its Speaker Bureau activities and other actions seeks to provide instruction and training of individuals for the purpose of improving or developing their capabilities in the areas of human resources services and benefits administration.

Our activities as an organization include providing services aimed at the relief of the poor, the distressed, or the underprivileged in the communities we serve.  We seek to combat community deterioration and juvenile delinquency through our activities aimed at providing services to children and youth in the communities we serve.

 

What are the categories of mBB membership?

mBB is a professional, non-profit organization comprised of two types of membership – Vendors who provide discounts on goods or services to the mBB membership, and Company Members who are the businesses that join to offer these same discounts to their employees.

If your company is looking to join the association to promote your product or service, you are interested in becoming a Vendor.  For a minimal membership fee, mBB provides you with the opportunity to promote your product or service to our more than 250,000+ members through this web site, our regular newsletter publications, and our regular vendor events.  All that is required is that you offer a discount on your product or service to our members.  The mBB office will evaluate your Vendor application for membership and if they approve the discount offered, will publicize your offerings to our membership.

If you are looking to have your company join in order to reap the rewards of the discounts on products and services offered by our Vendors, then you are interested in Company Membership.

Applications for Company Membership can be found here.  For a small annual fee, ALL of your employees will be entitled to the benefits of mBB membership.  They will receive a mBB membership ID card which can be used to obtain discounts immediately at dozens of different locations.  Other benefits are available through the mBB web site or discounted tickets may be purchased through the mBB office.

All Company Members nominate a mBB Representative to serve as their contact point with mBB and who disseminates information to that company's employees.  Most of these mBB representatives are Human Resource Directors or Benefits Specialists who work in employee benefits, services, and/or recreation fields. In essence, the association exists to both increase employee retention and build corporate morale.

We also offer Individual/Family General Memberships.  Individual/Family membership is designed for persons who may be a student, a retiree or former employee of a mBB member company, or individuals who may work in a recreation related field  For one small annual fee, you receive a mBB membership card and ID # which will provide you with access to the more than 900 discounts that mBB members enjoy and the chance to order discounted attraction tickets directly from the mBB office.

Individual/Family (it's one and the same) General Membership  is available for a small fee.  Membership runs from January 1 to December 31 and is not pro-rated (one fee for joining at any time during the year).  An application for individual membership may be found here.

 

What are the benefits of mBB membership for companies?

 

Our member companies pay an annual fee to access timesaving resources, tools, and information about discounts and free services available to their employee members. mBB provides the following benefits to our Copmany Members:

  1. Often, the most significant discounts available in the upstate NY area;

  2. Self-contained discount information conveniently displayed on this secure web-site (password protected);

  3. Regular newsletter mailings with new discount information;

  4. One stop-shopping for consignment tickets – the opportunity to purchase tickets (consignment and pre-pay) from one vendor (the mBB office) as opposed to many separate entities;

  5. If a company does not wish to participate in the consignment ticket program, their employees may purchase tickets normally available on consignment directly from the mBB office - reducing time demands upon company personnel;

  6. Minimized time spent talking with sales reps concerning discounts;

  7. Easy employee access to discount information via the web-site;

  8. Opportunity to network with other professionals about employee benefits and needs.

Employee services and recreation programs create positive work environments for employees.  Through a mBB membership you will be able to network and enhance your employee services and recreation programs.  This results in:

·  Increased Productivity

·  Increased Motivation

·  Improved Morale

·  Improved Attendance

·  Improved Teamwork and Camaraderie Among Employees

·  Reduced Turnover

These benefits promote healthy activities for employees and their families, lead to better relations between employers and employees and save companies thousands of dollars!

 

What are the discounts like?

mBB offers discounts that range from $3.34 off the price of a Delta Sonic Super Kiss ticket to more than $48 off the price of a Delta Sonic detail package.  Our members save more than $1.75 on the price of Regal Cinema tickets and a minimum of $2 on the price of Little Theatre tickets.   For information on our complete list of discounts, click here.

They save hundreds and even thousands off the price of real estate commissions when selling their house, several hundreds when buying a home, and hundreds off of the price of legal advice and services. 

They enjoy up to 20% off of their dry cleaning bill at all Staubs & Ben Barnet Cleaners locations.  

They save 15-20% off the typical ticket price at GEVA Theatre and $3 off of all Sunday and weekday performances at the Downstairs Cabaret Theatre.

mBB members save 10% to all Busch Garden and SeaWorld Theme Parks, up to 50% on Martin's Fantasy Island and Six Flags Darien Lake admission, and significant discounts on admission to the Genesee Country Village and Museum, Long Acre Farms, the Rochester Museum and Science Center, African Lion Safari, etc.

And these are just some of the many discounts available to mBB members.  And to all area amusement parks, mBB negotiates the best discounts available and passes these savings along to our members.

Many locations offer discounted tickets on area attractions such as Roseland, Darien Lake, etc., yet mBB offers its members prices that are almost always lower than can be obtained at Wegmans (always lower), Tops, AAA (sometimes lower), etc. 

 

What is your consignment ticket program like?

mBB offers its members the opportunity to purchase tickets on consignment for:

  • Buckmans Car Wash & Detail Shops
  • Darien Lake
  • Delta Sonic
  • Enchanted Forest/Water Safari
  • Little Theatre
  • Martin's Fantasy Island
  • NYS Fair
  • Red Wings Baseball
  • Regal Cinemas

Consignment tickets for the theme parks are available at the beginning of the Summer.  Your company nominated mBB Representative may request a quantity of tickets that they believe appropriate for your organization and we will ship them to you.  No payment is required at the time you order.  At the end of the season, all unsold consignment tickets, along with payment for those you have sold, are due back at the mBB office. 

Dozens of our theme parks now use electronic ticketing so your employees/members don't have to obtain consignment tickets through you at work.  Popular attractions include Hershey Park, Seabreeze, Universal Studios, Sesame Place, Busch Gardens, Colonial Williamsburg, SeaWorld, all Six Flags theme parks and many many more.

Certain venues that used to offer consignment tickets through mBB now merely require you to show your mBB membership ID card at the front gate to obtain discounted admission.  These attractions include African Lion Safari, Genesee Country Village and Museum, Long Acre Farms and the Amazing Maize Maze, the Clubhouse Fun Centerand the Rochester Museum and Science Center.

For ongoing activities such as Buckmans Car Wash, Delta Sonic, Regal Cinemas, and the Little Theatre, consignment tickets may be requested from the mBB office on a rolling basis (when you sell your tickets, you may pay for what you've sold and request more).

mBB also offers its members the opportunity to buy tickets on consignment directly from our participating vendors at the same price that mBB pays for its consignment tickets.  A number of our members choose to utilize this option for some of their consignment tickets.  What mBB offers you is convenience - a one-stop shopping experience.  Your company may already purchase discounted tickets from one or more of the amusement parks in the area.  mBB offers you the opportunity to consolidate this activity with one organization.  You have one order form and only one representative to deal with instead of two, four, or six.  You can cut one check at the end of the Summer season instead of five.  And our theatre tickets DO NOT EXPIRE.  That's right, they do not expire.  If you presently purchase Regal Cinema tickets, for example, you know that you have to purchase large quantities to receive a discount and that they have an expiration date.  If you don't use them before the expiration date, you lose your investment.  mBB will always exchange an expiring ticket for one good for another year. That's the mBB advantage.

 

Do we have to participate in the consignment ticket program?

No. As your employees may also purchase all of the same tickets for amusement parks, car washes, oil changes, and movie theaters directly from mBB (at a slight price point premium), you may elect not to take advantage of this particular mBB benefit.  More than 70% of our members, however, do participate in the consignment ticket program.

 

How do our employees obtain discounts if we join mBB?

There are three ways your employees may obtain discounts if you decide to join mBB.

First, there are many discounts available to your employees directly where ticket purchases through mBB or your mBB representative is not required.  These include such as the mBB discount programs offered by Staubs Cleaners, Geva Theater, the RPO, etc, where on-line coupons or other means of identifying oneself as a mBB member (such as your mBB member ID card) are utilized.  Each of our member companies is provided with a unique membership ID# which their employees can utilize to access this information on our web-site behind a secure, password-protected site.

Second, many of our members, however, are most active in taking part in our Consignment Ticket program.  This allows your company's designated mBB representative to order tickets on consignment for many attractions in the area (Darien Lake, Regal Cinemas, Delta Sonic, Roseland, etc).  They are then distributed to employees through the mBB representative who collects payment directly from individual employees and returns unsold tickets and payment to mBB at the end of the season. 

Third, your company may not choose to participate in the consignment ticket program.  And even if you do, your employees may always purchase tickets for these same attractions directly from the mBB office.  Ordering forms are available online and the mBB office accepts check and money order payments for all discounted tickets.  We charge a slight premium, typically only 25 cents per ticket to cover the increased cost of shipping and handling for these small orders.  So while participation in the consignment ticket program offers your employees the best benefit in terms of price, if you don not have the time to devote to managing consignment tickets, your employees will still be able to take advantage of all of the discounts mBB offers.

 

Who is our company mBB Representative and what do they do?

You choose at least one company mBB Representative to serve as a contact link with the mBB office.  This person often operates out of the human resources or benefits area of an organization.

mBB distributes its monthly newsletter and other pertinent information to its membership through the mBB Representative and we ask that this individual then forward it along to everyone in your organization.  This individual is key, therefore, to the success of the mBB discount program in your organization.  If they do not pass along the monthly newsletters and other information that mBB sends along to promote the discounts it offers, your employees may never know about all of the great benefits available to them. 

The mBB Representative also serves as the administrator for the consignment tickets for area car wash, movie tickets, and amusement parks if your company chooses to participate in the consignment ticket program.  As your employees may also purchase all of these same tickets directly from mBB (at a slight price point premium), you may elect not to take advantage of this particular mBB benefit but more than 70% of our members do participate in the consignment ticket program.

 

Can individuals purchase tickets directly from mBB?

Yes.  If your company joins mBB, your individual employees may purchase discounted tickets directly from the mBB office.  They may do this whether or not you choose to participate in the consignment ticket program.  Ordering forms are available online and the mBB office accepts check and money order payments for all discounted tickets.  We charge a small amount to cover the cost of shipping and handling for these small orders. 

 

Can I join mBB as an individual if my company is not a member of mBB?

Yes you may but we significantly restrict the # of individual memberships.  This is generally done as a courtesy to members whose companies leave mBB.  Please understand that not all individual membership applications, therefore, will be accepted.  To comply with IRS regulations, we must concentrate our efforts on providing services to and working with the HR community that is the backbone of our membership.  Click here for information on mBB individual membership.  If your company is not presently a member of mBB, we encourage you to speak with your Human Resource Director and/or Benefits Specialist to ask them to join mBB.

 

How can our company join?

You start by simply filling out a membership application (click on the membership button at the top of this page).  Or, you may click here if you're looking to become a General Member or here if you're looking to become an Associate Member.

Membership applications are reviewed by our Board and normally within a few days, a response is given.  The Board is particularly careful in reviewing Associate Member applications to ensure that the discounts that are being proposed are significant and of benefit to our members.

Once annual dues are paid, your membership is activated.  The mBB office will provide General Members with a membership ID# to distribute to their employees.  We also have sample correspondence that we suggest you distribute to all employees which provides an introductory overview of the mBB program and how to access discount and benefit information.

 

Once our company  joins, how can I notify my employees of the benefits offered by mBB?

The mBB office has a sample letter (available via e-mail) that we suggest you distribute to all employees. 

The letter provides an introductory overview of the mBB program and how to access discount and benefit information.

 

How long will it take for me to receive my tickets?

The first step is for you to place an order with mBB and tender payment.  Individual order forms are available on-line.

Once we receive payment, it will typically take from 3 to 5 business business days before you receive your tickets in the mail.  We try and fill all orders received prior to 2 pm the same day so local orders can be received in as short a time frame as 3 days from the date you mail your order to mBB.

If you order online through PayPal at the mBB web store, we also try and fill those orders the same day so you may receive your tickets in as little as one to two days from the date your order is placed.

 

Can I pick up my tickets at the mBB office?

For individual mBB members who are looking for last minute tickets, we are often open after hours, weekends, and on holidays.  Regardless, we can make arrangements for you to pick up tickets with appropriate advance notice.  Any requests made for last minute pickup of tickets MUST be made via e-mail.  Telephone requests cannot be honored.

Time permitting, we are always happy to accommodate our members (and members only) who have last minute change in plans (and 95% of the time we are able to do so).  Yes, we do provide tickets on weekends - we just cannot guarantee that we will always be available if you e-mail us on Saturday morning (shame on you for the last minute planning), but we will try if we're in.  In many instances, we may be able to arrange for pick up of tickets at our office.  If you wish to do this:

  1. Please send us an e-mail to mybetterbenefits@rochester.rr.com with - DO NOT CALL (we only provide directions via e-mail for security reasons),
  2. The type and number of tickets you would like (please be explicit about your need for child tickets, adult tickets, etc.);
  3. Your name;
  4. Home address;
  5. Home telephone # (and work, if applicable but always home); and
  6. VERY IMPORTANT:  The name of the company you work for. 

We'll e-mail you back with an invoice and instructions on how to pick up the tickets.  You can pick up the tickets during the day or before or after normal office hours - including weekends and holidays where applicable so yes, you often can obtain  tickets for a holiday weekend or a Sunday as late as the day before or even the morning of that same day.  Our aim is to make this as convenient as possible for all of our members and we know that your plans often change at the last minute.

This courtesy is extended to mBB members only.  If you are not a mBB member, we suggest you learn more about mBB at our membership page.

Please note that we cannot always extend this courtesy (we occasionally take vacations as well) so we ask you to plan ahead and obtain tickets from your mBB representative at your company or allow sufficient time to order them by mail directly from the mBB office.

 

How do I obtain discounts from mBB if my company is a member?

There are many discounts available to you directly where ticket purchases through mBB or your mBB representative is not required such as the mBB discount programs offered by Staubs Cleaners, Geva Theater, the RPO, etc.  For information on these and all other mBB discounts with specifics on what the discounts entail and how you may access them, return to the home page, www.mBB.org, and enter your unique Membership ID# into the box on the middle left hand side of the page and hit the enter key.  This will refresh the page and you will be presented with a new "discounts" tab which you can then select to see all of the available mBB discounts and visit our Associate Member's Discount Profile Pages and home pages where applicable.

Many of our members, however, are most active in taking part in our Consignment Ticket program.  This allows your company's designated mBB representative to order tickets on consignment for many attractions in the area (Darien Lake, Regal Cinemas, Delta Sonic, Roseland, etc).  They are then distributed to employees through the mBB representative who collects payment directly from you and returns unsold tickets and payment to mBB at the end of the season.  Check with your company's mBB Representative to see if your company participates in the consignment ticket program.  If you do not know the name of your company's mBB Representative, contact mBB at mybetterbenefits@rochester.rr.com and we'll put you in touch.

If your company does not participate in the consignment ticket program, or even if they do, you may always purchase tickets for these same attractions from mBB directly.  Once you have entered your Membership ID# as described above, you will also note that there is a tab for "order forms."  Clicking on that tab will take you to a page where you can download an order form to order cinema, car wash, or amusement park tickets directly from the mBB office. 

 

How do I order tickets as an individual?

Just click on the order tab at the top of any page.  You may order by mail (payment by check or money order), online (payment by credit card), or request pickup of tickets (payment by cash, check, or money order only).  

Payment must accompany your order form to the mBB office.  Payment is accepted in the form of check or money order made payable to mBB or you may order online..  We appreciate you letting us know in advance of any large orders so that we can ensure we have appropriate stock on hand to meet the demand - feel free to call us in advance at (585) 713-3370. 

If you order online we try and ship all orders received prior to 3 pm the same day we receive them.  Thus, you may receive the tickets the next day if ordering locally, 2-3 days later if you're outside of the Rochester area.

If you're ordering by mail, we once again try and fill ticket requests the same day or no later than the next day (sometimes the mail arrives late).  Please plan appropriately for the time it may take mail to reach us as well as for it to be returned to you.  Local mail usually reaches us the next day. 

For individuals who are looking for last minute tickets, we are often open after hours, weekends, and on holidays.  We STRONGLY suggest that you e-mail your last minute request for tickets (if you call, we'll simply tell you to e-mail us anyway).  If we're able to fill your ticket request (and 90% of the time we are), we'll e-mail you back pickup instructions.  Keep in mind that standard shipping and handling ($1 to $2.50 per order depending upon the dollar amount of the order) applies regardless of whether you pick up your tickets at our office or whether you order via the US mail.

Our office is located conveniently.  We'll provide pickup instructions and how you can deposit payment.  Tickets are then available for pickup at ANY TIME (and we do mean at any time) according to the directions we will provide you.  We do NOT offer pickup service to anyone who has not contacted us previously via e-mail.  We cannot guarantee when we will be in the office and thus cannot fulfill those requests.

Our aim is to make this as convenient as possible for all of our members and we know that your plans often change at the last minute.

 

I'm new as my company's mBB Representative, how can I find out more?

You've taken the correct first step, in turning to the questions offered on this page.  We encourage you to first read the list of frequently asked questions geared toward company mBB Representatives and explore this web-site.  We then encourage you to contact the mBB office and update them on your contact information. 

The mBB office has other material available that will quickly bring you up to speed on mBB, it's policies and procedures, and the association's benefits.  We also have material available for you to introduce or reintroduce mBB to your employees.  With turnover and all of the distractions in today's workplace, we recommend that company's reappraise their employees of the benefits of mBB on a regular basis.

For starters, enter your membership ID # on the mBB home page, www.mBB.org.  Select the mBB Reps tab from the top menu bar.  On the mBB Reps page, you'll find a number of documents to help further explain mBB benefits to both you and your employees.

 

How do I let me employees know about the benefits offered by mBB?

The mBB office has a sample letter (available via e-mail) that we suggest you distribute to all employees. 

The letter provides an introductory overview of the mBB program and how to access discount and benefit information.  The letter can be found on the downloads page which is available to you after you enter in your membership ID# on the home page and enter the restricted portion of this site.

If you want something quick and simple, there is a 2-page document available to all members that outlines where the ID card can be presented for a discount and when something else must take place first (such as utilizing online codes, etc.).  You'll note our logo in the pinkish box at the top left hand corner of each page.  Just click on it for the document to load.

 

May my company participate in both the individual ticket purchase program and the consignment ticket purchase program?

Yes!  First, there are many discounts available to your employees directly where ticket purchases through mBB or your mBB representative is not required.  These include such as the mBB discount programs offered by Staubs Cleaners, Geva Theater, the RPO, etc, where on-line coupons or other means of identifying oneself as a mBB member are utilized.  Each of our member companies is provided with a unique membership ID# which their employees can utilize to access this information on our web-site behind a secure, password-protected site.

Second, many of our members, however, are most active in taking part in our Consignment Ticket program.  This allows you as your company's designated mBB representative to order tickets on consignment for many attractions in the area (Darien Lake, Regal Cinemas, Delta Sonic, Roseland, etc).  You in turn distribute them to your employees and return unsold tickets and payment to mBB at the end of the season on Summer attractions and on an ongoing basis for car wash and movie theater tickets.

Third, you may not choose to participate in the consignment ticket program.  And even if you do, your employees may always purchase tickets for these same attractions directly from the mBB office.  Ordering forms are available online and the mBB office accepts check and money order payments for all discounted tickets.  We levy a small charget o cover the increased cost of shipping and handling for these small orders.  So while participation in the consignment ticket program offers your employees the best benefit in terms of price, if you don not have the time to devote to managing consignment tickets, your employees will still be able to take advantage of all of the discounts mBB offers.  And even if you do participate, you know that your employees can always obtain tickets directly from mBB if you are unavailable.

 

How do I order tickets?

For individuals, just click on the order button at the top of any page.  You must first be signed-in with your ID # before accessing this page.

mBB Reps should select the mBB Reps button to order their tickets on consignment (use the same button to order tickets if you're looking to pay at the time of order or be invoiced for them).

As a mBB Representative, you should always utilize the Consignment Ticket Order Form, even if you are pre-paying for tickets, as the prices offered to our mBB Representatives does not reflect a shipping and handling charge.

You may either fax or e-mail back the consignment ticket order form to the mBB office.  And while we appreciate you letting us know of any large orders in advance, we always require a Consignment Ticket Order Form with each order as this is a contract that you are entering into with mBB to receive tickets on consignment and later return unsold tickets and pay for those sold.  For this reason, we can not take an order over the telephone - we require written documentation for every transaction.

If you are pre-paying your transaction or if you are ordering more than the # of tickets available on consignment and have to pre-pay for the tickets you are requesting, the mBB office must have payment before tickets will be sent.  We encourage you to fax or e-mail the form to us prior to payment being sent but ask that you please recognize that tickets will not be forwarded until payment is received by the mBB office.

 

Are there a maximum number of tickets we can order on consignment?

Yes, in some cases there are a maximum number of tickets available on consignment due to limitations placed upon us by our vendors.  The consignment order contract does reflect those quantities when applied.  There are however no minimums on any of the tickets.  You can order as many pre-pay tickets as you would like.  Please give yourself one-two weeks for large orders.

 

Why is there a maximum # of tickets offered on consignment?

Some of our vendors, including many of the Summer Amusement Park attractions, provide consignment tickets to us at no charge to distribute to our members and for these tickets we can normally distribute any quantity requested by our members.  At the end of the season, tickets that have been sold are paid for.  In other cases, the mBB office has to purchase selected tickets in advance in order to pass the discount on to you.  This advance of paid tickets to our membership necessitates mBB limiting our risk with any one member. 

 

How do I know what the shipping and handling fee is for tickets?

For mBB Representatives, the ticket price on the order contract is the only price you will pay.  There is NO shipping and handling fee assessed on orders forwarded to designated mBB Representatives.  There is no sales tax either.  For individual orders, there are separate shipping and handling fees for tickets ordered by mail, online via credit card, and for pick up.  These shipping charges vary between $1 and $2.50 depending upon the dollar amount of the order.  Shipping fees may be larger for individuals ordering online.  As we offer tickets to our membership at cost, our online system is set up to recover the per transaction fees and credit card fees assessed to us by our credit card processor so your shipping and handling fees will be greater if you choose to use the convenience of a credit card for payment.

 

As a mBB Rep, why might I sometimes only receive a portion of my tickets ordered?

The mBB office only receives a limited number of tickets on consignment from our vendors, and in some cases we have to purchase the tickets in order to pass the discount to our members. In order for all our participants to have a quantity of tickets available for their employees, we may have to limit the number of tickets initially sent to you.  For example, companies who order 50 or more summer tickets on consignment may only receive 25.  That does not mean the company can not get an additional number of tickets if needed.  They need only to call the mBB office and let us know that your initial request was for 50 and that you need the additional 25.  You won’t have to re-send an order form.  We will have your original copy on file.

In some cases the mBB office may not have the quantity of tickets requested.  In this case, we will fill what portion of the order we can, and then re-send the remaining tickets as soon as they arrive.

 

Can we order online and pay by credit card?

Yes you may order online, but please read the following.

To provide our members the greatest ease in payment options, mBB accepts payments by credit card, check, money order, and/or cash.

Agencies that process our credit card payments (mBB uses PayPal), charge us a fee which equates to a percentage of each transaction plus a standard per transaction fee.

As mBB is a not-for-profit association and passes along its savings on most items to our members at cost without any mark-up, we must pass along these credit card processing costs to our membership.  You can think of it as a convenience factor.

When you go to pay by credit card, you'll notice in addition to the standard shipping and handling charges a 3.5 to 5% fee .  This represents the costs mBB incurs in processing your payment via credit card.  Remember, we offer tickets to our members at cost.  We have to recover these credit card fees in order to break even.

If you would like to avoid this cost, we encourage you to order via the mail and make your payment by check or money order.

We thank you in advance for your patience and cooperation.

 

How long can we keep tickets on consignment?

We request that Delta Sonic and Regal theater tickets be sent back every quarter (three months) OR that you regularly notify us of your sales and what you still have in stock.  We provide you with sample forms and reports to accomplish this.

This is important because of the financial undertaking the office has incurred in sending these tickets to you.   If you can not sell them after a reasonable length of time, we ask that you return them so we can try to distribute them to another General Member.  Summer tickets may be kept for the summer season and are generally due back in late September or October - depending upon the venue.  Check your consignment order contract for specific return dates.

 

Do we have to send the unsold tickets back in registered mail?

It is advised that you have some sort of record of this transaction.  If any are lost in the mail, you will be responsible for the value of the tickets.  Whether you wish to spend the money to send the tickets back registered mail is up to you.  The mBB office does NOT ship tickets registered mail.

 

How long will it take for me to receive my tickets?

In most cases, if the tickets are in stock you will receive your tickets in two to four business days.  Of course this depends on ticket quantities and number of ticket orders that arrived the same day.  It is always best to e-mail the mBB office after sending an order to make sure it was received and to check on the status of delivery.

 

What should I do if the information on the invoice and the actual ticket order is not correct?

If you find that the ticket numbers don’t match or the quantity is not correct, e-mail (preferred) or call  the mBB office immediately so we can rectify the problem and update our records.

 

Can my employees order tickets online?

Yes Employees may order tickets online through the mBB web store in addition to ordering through the mail.  Please let your employees know that if they purchase tickets online, there is an additional shipping and handling charge attached to each order which represents that percentage of the transaction that we must recoup from the credit card charges levied against mBB. 

Remember, we offer tickets to our members at cost.  Credit card companies charge anywhere from 3 1/2 to 5% when a credit card is used.  We have to recover these credit card fees in order to break even.

 

What are the mBB office's hours of operation?

Our normal hours of operation are 9 am to 3 pm, Monday thru Friday. 

For individuals who are looking for last minute tickets, we are often open after hours, weekends, and on holidays.  We STRONGLY suggest that you e-mail your last minute request for tickets (if you call, we'll simply tell you to e-mail us anyway).  If we're able to fill your ticket request (and 90% of the time we are), we'll e-mail you back pickup instructions. 

We'll provide pickup instructions and how you can deposit payment.  Tickets are then available for pickup at ANY TIME (and we do mean at any time) according to the directions we will provide you BUT you must e-mail for pickup information.  For security reasons, we only provide directions and pickup instructions via e-mail and not over the telephone.

Our aim is to make this as convenient as possible for all of our members and we know that your plans often change at the last minute.

 

How can I contact the mBB office?

Our telephone # is (585) 713-3370.   

By mail, our office address is:  395 Garnsey Road, Pittsford, NY  14534

The primary point of contact is the CEO.

You may conveniently reach us via e-mail for most questions at mybetterbenefits@rochester.rr.com.

 

 
 
 

What do we offer our members?

TRAVEL

Savings on airfare, hotels, rental cars, cruises, beach vacations & resorts, AAA, Disney, Universal Studios, Florida, Las Vegas . .

 

 

recreation

Savings on theme parks, waterparks, skiing, baseball, football, hockey, soccer, health & fitness, sporting goods, museums . .

 

 

ENTERTAINMENT

Savings on movies, theatre, Las Vegas attractions, Circuses, Monster Jam, arena events, NYS Fair, concerts, NASCAR, Disney on Ice . .

EVERYTHING ELSE

Savings on shoes, women's clothing, PCs & Macs, Appliances, Auto repair & sales, direct TV, restaurants, legal services, mortgages, home repair . .

 

 

LATEST NEWS

There are always new opportunities to save.  Our newsletter always highlights the latest discounts available to our members.

 

 

Contact Us

my Better Benefits

Rochester, NY

PHONE or TEXT:  (585) 713-3370

E-mail mbb@rochester.rr.com

 

send us a message

Our members come first!  If you have a question, send us a message and we'll respond to you promptly

 

our privacy policy                                                                                                                 © COPYRIGHT 2014, 2017 & 2018, my Better Benefits     ALL RIGHTS RESERVED.

mBB is overseen by an independently elected Board of Directors and is a 501 (c)3 charitable organization that gives back to organizations supporting children in the communities we operate within.

 

mBB may receive a contribution from some of the vendors we list on our site when you make a purchase.  We do not promote any one vendor over another and our Board's policy is not to accept advertising but only promote offers to our members that provide some sort of discount or added value to our membership regardless of whether or note they provide any financial payment to mBB.